Returns

We trust that you will be satisfied with the products received from us. If you change your mind and wish to return your item(s) simply return the item(s) unopened to us within 14 days for a full refund (Excluding P&P). In the unlikely event that you receive a faulty item please return the item within 30 days for a full refund or exchange. Any returns should be wrapped securely, ideally in the original packaging and returned to:

Please include a note which details the reason for the return of the unit. Postage cannot be refunded if you have changed your mind about the purchase. This does not affect your statutory rights.

Customer Service
Please contact us on 0845 555 3838 with any queries you may have or write to:
Customer Services
Cosmestore, The Pavilion
Josselin Road, Basildon
Essex, SS13 1QB